WE'RE GOOD TO GO
We offer a money-back guarantee of a full refund if any new government restrictions prevent travel to the property.
We continue to operate our usual high standards of hygiene and thorough cleaning between bookings, with additional measures in line with government and industry guidance. For added guest reassurance, we have signed up to the We’re Good To Go Industry Standard and the Sawday's Clean & Safe Charter.
OUR CLEANING POLICIES
The Five Turrets remained open during the 2020 Covid-19 lockdown to provide free accommodation for staff from NHS Borders.
During that time, we were able to refine our cleaning procedures and our guests, tested regularly, remained free of the virus.
CLEAN AND SAFE
We have carried out a full risk assessment of the property to make sure that we provide a safe and welcoming environment for guests to enjoy their stay.
To make life a little easier for guests, we provide a detailed user guide in the property. If you'd rather view it online, it is here.